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Airport Arrival Instructions:

When you arrive, collect your luggage then please give us a call at (808) 260-8950, or you can find the needed information below. If you call, our dispatcher will let you know the name of your driver and ETA.

Domestic / Inter-Island Flights: Proceed to the main curb from your baggage claim, make a left turn, and continue toward baggage claim #6 until you reach “Pre-Arranged 1.” This is where your driver will be waiting for you to be picked up. 

International flights: At baggage claim #16, use the crosswalk and proceed to the central median, where the sign for “Pre-Arranged #3” is located. This is where your driver will be waiting for you to be picked up.

At baggage claim #16, use the crosswalk and proceed to the central median, where the sign for “Pre-Arranged #3” is located. This is where your driver will be waiting for you to be picked up.

Make your way to the baggage claim area, and head in the direction of baggage claim #31. Once at baggage claim #31, there will be a sign that says “Pre-Arranged #5” to the right of the restrooms. There is a waiting area as soon as you go out the automated doors. Please wait here for your driver to arrive. 

At baggage claim #16, use the crosswalk and proceed to the central median, where the sign for “Pre-Arranged #3” is located. This is where your driver will be waiting for you to be picked up.

Honolulu Airport Terminal Map

Pre-Arranged #1

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Directions for Pre-Arranged #1:
1) Step outside of the baggage claim area
 
2) Go left to the end of the terminal towards the Honolulu Post Office
 
3) At the end of the building there will be a dark blue sign that says Pre-arranged Area 1 with a green curb.

Pre-Arranged #3

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Directions for Pre-Arranged #3:
1) Step outside of the baggage claim area
 
2) Walk to Emergency Columns 32-33, and use that crosswalk to get to the median shuttle area
 
3) Overhead, there will be a dark blue sign that says Pre-arranged Area 3 with a green curb.

Pre-Arranged #5

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Directions for Pre-Arranged #5:
1) Stay inside the baggage claim area, and walk to the end of Baggage Claim #31
 
2) Straight past Baggage Claim #31 there will be a dark blue sign that say Pre-Arranged Area 5 with an arrow
 
3) Follow the sign direction by going straight to the end of the terminal
 
4) At the end of the terminal will be a large parking lot area with black airport chairs. This will be the Pre-Arranged Area 5 pickup area.
Directions for Pre-Arranged #1:
 
1) While inside the baggage claim area, and walk to the end of Baggage Claim #31
 
2) Straight past Baggage Claim #31 there will be a dark blue sign that say Pre-Arranged Area 5 with an arrow
 
3) Follow the sign direction by going straight to the end of the terminal
 
4) At the end of the terminal will be a large parking lot area with black airport chairs. This will be the Pre-Arranged Area 5 pickup area.
Directions for Pre-Arranged #3:
 
1) Step outside of the baggage claim area
 
2) Walk to Emergency Columns 32-33, and use that crosswalk to get to the median shuttle area
 
3) Overhead, there will be a dark blue sign that says Pre-arranged Area 3 with a green curb.
Directions for Pre-Arranged #5:
 
1) Step outside of the baggage claim area
 
2) Go left to the end of the terminal towards the Honolulu Post Office
 
3) At the end of the building there will be a dark blue sign that says Pre-arranged Area 1 with a green curb.

Pier Arrival Instructions

When you arrive, walk to the entrance of the pier then please give us a call at (808) 260-8950or you can find the needed information below.

Our dispatcher will let you know the name of your driver and ETA.

Pier 2 Map

The shuttles are able to pick up along the fence line that is marked “Shuttle/Taxi” area. We are able to pick up from Piers 2, 10, and 11. 

Coastline and local grindz

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